Last Updated: 18th November 2025
Due to the nature of food and consumable products, we follow strict quality and hygiene standards.
Order Cancellation
You may cancel an order within 2 hours of placing it if it has not been shipped.
To request cancellation:
📧 [your email]
📞 [your number]
Returns
We do not accept returns of opened or used products due to safety reasons.
Refunds Allowed ONLY If:
- You received a damaged product
- Wrong item delivered
- Package was lost in transit
In such cases, please share:
- Order number
- Unboxing video (mandatory for damage claims)
- Product photos
- Packaging photos
Once verified, we will issue:
✔ Replacement or
✔ Store credit or
✔ Refund (as per your preference)
Not Eligible for Refund
- Change of mind
- Opened or used products
- Incorrect address provided by the customer
- Delays caused by the courier/weather
